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Are you looking for St. James's Place Claim Help?

Find out today if you are eligible, to claim for compensation or financial redress, from St. James’s Place, if you feel you have been unfairly treated by their financial advisers in the advice and/or management of your your Pensions, ISAs or Investments.

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Find out whether you qualify for a claim from St. James’s Place or not

Investment Management and Financial Advise from St. James’s Place

St. James’s Place plc was previously known as St. James’s Place’s Capital plc. With head offices in Cirencester and Gloucestershire, it is one of the oldest UK financial advice companies with more than twenty offices in the United Kingdom.

At present, St. James’s Place has a customer base consisting of more thousands of clients in the UK and Overseas. Various sources suggest that they are responsible for managing assets (Insurance, Investments and Pensions) worth £150 billion.

Why is St. James's Place’s making headlines?

We all are aware of the fact that St. James’s Place recently became a hot topic for discussion. Well, this is because a lot of their existing clients are complaining about St James’s Place:

  • Lack of investing selection (tied agent)
  • Lack of ongoing advice services (paying fees for service they haven’t received)
  • High exit fees (starting from 5% penalty to change provider)
  • Undisclosed annual charges
  • Intricate, complex and sometimes misleading fees structure

As a result, investors are complaining to St James’ Place (SJP) and asking for their money back in order to compensate for the incurred losses.

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What are SJP doing?

Having carried out an internal review, St. James’s Place has decided to control this situation by allocating more than £400 million to compensate their clients. However, it is believed that this is purely to compensate clients for annual fees where there is no evidence the SJP adviser carried out a review.

Whilst this may be sufficient to compensate a considerable percentage of their clients – it will not take into account what are potentially much larger losses that clients may have suffered.

Why is refunding their fees not enough?

Loss of Earnings – For people who have transferred into SJP from existing schemes such as Workplace Pensions or Personal Private Pensions, it is often not enough to refund the fees they have paid as if the advice to move to SJP was an unnecessary step designed to make money for the SJP Adviser without any tangible benefit to to the client, it is not enough to simply refund the fees. The client, pension saver or investor should be returned to the same financial position that they would have been in had the pension transfer never taken place.

These compounded losses can be much higher due to compound interest.

Liabilities – We have seen cases where clients have been advised into tax wrappers such as Bonds and Trusts which were wholly unsuitable for the client’s circumstances and as a result, they have suffered tax liabilities when trying to get access to their money.

Some would argue that by reviewing and paying redress to their clients themselves, rather than being a gesture of goodwill, SJP could in fact be looking to placate their clients and deter the from making much larger claims for financial redress.

It’s almost like having the person who committed the crime determining their sentence.

It’s worth noting that SJP are not the only financial adviser guilty of overcharging, lack of servicing or investment choice, the primary reason they have been appearing in headlines is simply because they are the largest and most successful and as such have the most affected clients.

As Pension and Investment Experts we offer a no-obligation consultation to determine whether you may have grounds to claim. We also employ expert Financial Witnesses to review and value your claim to ensure you get the full redress or compensation you deserve.

Call us today on 01618401560 or email info@htlegalclaims.co.uk

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Who is eligible to seek compensation from St. James’s Place?

You deserve to reclaim your money from St. James’s Place if you have experienced any of the following:

  • You were charged high fees and other additional charges without any prior information.
  • Your financial advisor mis-sold an investment or pension and provided negligent or no advice during the time of investing.
  • You did not receive regular annual reviews and reports along with your ongoing advice.
  • You were forced to invest in a company’s personal funds that were expensive and did not prove profitable for you.
  • You were not made aware of a restriction on the investment choices, the financial adviser presented and that they were selecting from a very limited number of options.

Can I make a claim or complaint?

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In what cases can I claim my ongoing advice fees be refunded from St. James’s Place?

You qualify for a claim against the ongoing advice fees you have paid in the following cases:

  • You did not receive regular advice and suggestions every year.
  • Your financial adviser only conducted reviews and advice sessions through phone calls with no supporting documentation.
  • You were not properly informed about the performance of your investment.
  • Your present financial situation and future objectives were not taken into consideration.
  • Your investment was or is making a loss, but you are still being charged a fixed amount.

Check whether or not you can claim unjustified ongoing advice fees!

Reasons people choose HT Legal Claims for their Financial Adviser Claims?

  • Free, No-Obligation Consultation – Not sure if you should make a claim?
    • Our Pension and Investment Experts will carry out an initial assessment by video or phone call to establish whether you have grounds to make a complaint against St James’s Place.
  • Full Investigation – Don’t have all the documentation relating to your claim?
    • Don’t worry, we will contact SJP on your behalf, along with any other providers you have used (Past or Present) to ensure we have all the facts about your circumstances
  • Accurate Valuation of Compensation – How do you know if the amount of compensation you get offered is enough?
    • Once in possession of all the facts we employ expert financial witnesses (at our own expense) to accurately value the true level of compensation or redress you may be due.
  • Submission and Follow Up – Not comfortable filling out long forms?
    • Don’t worry, we will submit the the claim or complaint on your behalf and if we (you and us) are not happy with the settlement that is offered, we will escalate your complaint with all of our supporting evidence to the Financial Ombudsman Service.
  • Risk Free Process – Are you worried about costs?
    • Nothing is guaranteed when making claims or complaints with the exception that you only pay us a fee when and if your claim is successful. We work on a strictly no-win no-fee. In short:
    • You bring the claim
    • We take the risk
    • We cover the costs
    • You pay for results
  • Knowing that the burden of cost falls on us you can take comfort that there is no financial risk to you and when we choose to invest our time and money into a claim or complaint for you can take comfort that we have a vested interest in ensuring you get the maximum value possible from your complaint or claim as quickly as possible.
  • Hassle-free customer journey – Are you worried making a claim might be stressful?
    • We understand that claiming money back might be stressful for you however this is our chosen profession, and we love getting clients the justice they deserve. We may from time to time ask for additional information from you however this will only be to help speed up your claim and maximise your compensation or financial redress. You provide the basic information; we will handle the rest. You will receive regular updates and our Manchester based team are always on hand to answer any questions.
  • Simple Payment Process – Not comfortable with paying fees?
    • As regulated solicitors all redress settlements are paid through our client account meaning that we can settle any fees at our end and send cash compensation straight back to you and financial redress payments straight to your pension or investment account, so you don’t have to worry about any tax or fee liabilities.

Reclaim your advice fees and lost earnings today!

Check Your Eligibility

Have a look at a recent claim settlement case story!

Mr. Henry Johnson

A number of years ago, I was advised to transfer approx. £150,000 of old workplaces and my SERPS pension in St. James’s Place.
At the time I thought my investment was performing well. I had no issues, as I was satisfied with the results. However, when I came across the news headlines, I found out that St. James’s Place had decided to compensate its clients for all the unjustified fees and charges taken. I doubted whether or not I qualified for a claim, so I looked online and found HT Legal Claims.

The team at HT Legal Claims are very friendly, and really experienced in financial services. The man I dealt with had even worked at St James’s Place.

They asked me to provide some necessary information regarding my pension. They then went away and looked into the details without charging me any fees. Whilst having this question-answer round, it became clear that I had never received any ongoing advice but was continuously paying for it. My SJP financial adviser had not had a conversation with me since I had invested neither on a phone call nor face-to-face, all I got was an annual review letter signifying my investment’s performance. It became clear I was eligible to get my fees refunded.

SJP were quick to offer me a settlement of my fees however HT Legal Claims made it clear to me that I was entitled to more. They had contacted my previous pension providers and had calculated how much more money I would have had in my pensions had I just left them where the were. The amount was much higher than I could have predicted and almost double what I had been offered by SJP!

They took the claim back to SJP and initiated my claim settlement process without causing any disturbance to my daily routine.

Once SJP accepted the settlement it was paid back into my pension via HT Legal within days.

HT Legal took a fee or 30% + VAT for the work they had carried out for me, which was more than covered by the increased settlement they got for me.

I am really grateful to the team of HT Legal Claims. Thanks to their dedication and hard work, I was able to reclaim the true financial redress I was due.

Visit our Reviews Page for similar case studies.

What should be your next step?

If you want to more information regarding how to recover money due to SJP’s ongoing advice fees and other charges, please don’t think twice before contacting our experienced team at HT Legal Claims.

Either call us at 01618401560 or drop an email at info@htlegalclaims.co.uk.

One if our Manchester based team will connect with you as soon as possible so that we can investigate your case and check whether you are eligible to seek compensation from St. James’s Place.

Speak to our EXPERTS!

In most cases, financial advisers and managers will convince you that you are eligible to get a refund. But, even in this situation, we would recommend that you connect with HT Legal Claims for once. Our qualified professional will closely examine your situation and update you with all the necessary information.

We will inform you whether you can seek compensation or not. In case you do, you can select our services that will work the best for you. 

Find out how much you could  be due..

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